Dispatch time: Most orders will be dispatched within 3 working days unless otherwise advised.

Delivery time (UK Orders): Shipping within the UK is estimated to take between 3-5 working days

Delivery time (International Orders): Lune Valley Pods do not currently accept orders shipping outside of the UK.

Returns Policy

If you are not entirely satisfied with your purchase, we’re here to help.

  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it in.
  • Your item must be in the original packaging.
  • Buyer pays return postage. Unfortunately we cannot be held responsible for loss by courier, so we advise customers to return using insured services deemed necessary.

Refunds Policy

  • Refunds are made in the same format as payment – usually this will be a refund to the payment card.
  • Refunds are only issued once the item is returned and deemed in satisfactory condition.

If a product you would like to purchase is not in stock, please do not hesitate to contact us to see when it will be available again.